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From your account you can start a new order, manage existing orders or update your account information.
Additional Resources
How to Order Online
Policies
Contact the Coordinator of Campus Events & Facilities Scheduling in Facilities Management via telephone 217-245-3259. You will be asked to provide the following information: Name of group, date of event, time, approximate number of guests and type of event. The staff will help you determine the best possible room location for your event. A room must be reserved before initiating a catering request for an on-campus function.
Plan the specifics of your event by contacting the Illinois College Dining Hall. You may contact our Catering Director to assist you. (217) 245-3025.
Orders for refreshment breaks should be placed a minimum of 3 business days prior to the event. Requests for meals and receptions should be placed a minimum of 10 business days prior to the event, and the event should be finalized no less than 7 business days in advance of the event. Events scheduled less than 3 business days in advance may be assessed an additional fee. Two hours of service are normally provided for catered meals from start to finish. If additional service is needed there will be a $15.00 per hour per worker service charge.
A confirmed number of guests must be specified 3 business days prior to the event. This number is considered the guaranteed guest count. There is a 5% variance allowance on your guest count. For example, a guest count of 100 has an overage allowance of 5 guests (105), or an under allowance of 5 guests (95). If the actual number of guests exceeds allowed variance, every effort will be made to accommodate the additional guests (A substitute menu may be required).
If notice of cancellation is received 2 business days in advance of the event, you will only be charged any expenses incurred. If notice is received less than 2 business days in advance of the event you will be charged the full amount.
The state, federal and local laws, as well as specific campus policy govern the service of alcoholic beverages. Please discuss your beverage request with your Event Coordinator. All alcoholic beverages must be supplied and served by Chartwells Dining Services. No alcoholic beverages are to be brought in.
Safe food handling is a high priority for Catering by Chartwells Dining Services. Therefore, we reserve the right to limit the removal of leftover food by the customer to items that are available for carry out. For your safety, and that of your guests, a Catering representative will remove food from your event in a timely manner.
Payment for Illinois College sponsored events is due within 7 days of billing date. All functions to be paid from Illinois College accounts must supply an organization code number at the time the order is placed. All organizations that are tax-exempt must present their certificate at the time the order is placed. Payment for non-Illinois College sponsored functions is due immediately upon receipt of invoice and may be subject to a 50% deposit upon contract agreement. State and local sales tax will be added to invoices of individuals or groups not exempt from such tax.
Neither Catering by Chartwells Dining Services nor Illinois College is liable for any equipment, supplies or personal belongings left in public function area
